Privacy Policy
Last updated: 18/06/2026
Keeping Up Appearances ("we", "our", or "us") is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.
1. Who We Are
Keeping Up Appearances is an exterior cleaning service operating in Ireland.
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact:
Email: KeepingUpAppearancesEC@Gmail.com
Phone: 086 192 3233
Website: keepingupappearances.ie
2. Information We Collect
When you contact us through our website, we may collect:
Name
Postal address
Email address
Telephone number
Photographs you upload
Any information you include in your enquiry
We may also collect technical information about how visitors use our website through Squarespace analytics.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide quotations
Arrange appointments
Deliver our services
Communicate regarding existing or potential work
Improve our website and services
Maintain business records
We will only process your personal information where we have a lawful basis to do so.
4. Legal Basis for Processing
We process your information on the following legal bases:
To take steps at your request before entering into a contract
To perform a contract with you
To comply with legal obligations
For our legitimate interests in operating and improving our business
5. Photographs
Photographs uploaded through our website are used solely for assessing the work required and preparing quotations.
We will not use your photographs for marketing purposes without your consent.
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
Squarespace (website hosting and forms)
Email providers
Professional advisers such as accountants or legal advisers where required
These providers only process information as necessary to provide their services.
7. Data Retention
We retain personal information only for as long as necessary to:
Respond to enquiries
Provide services
Maintain business records
Comply with legal obligations
Where information is no longer required, it will be securely deleted.
8. Your Rights
Under GDPR, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us using the details above.
9. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
10. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
12. Complaints
If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the Data Protection Commission in Ireland.